Analytics and CRM Solutions
What do we do?
We make data-driven decisions to understand what works and what doesn’t. This is the key to measure the impact of actions, improve performance, and maximise results.
01
Data Collection
Tagging
Using Google Analytics and Google Tag Manager to ensure accurate data collection.
Conversion Pixels
Measuring the impact of advertising campaigns across each social media platform.
02
Data Analysis
Data is analyzed to extract insights based on each stage of the funnel ensuring decisions are made based on real data, rather than intuition or gut feelings. Being aware of which KPIs are going to measure at each stage of the funnel is crucial.
03
Learning
Based on the insights obtained, we identify patterns and trends to optimize future strategies. This process improves immediate decision-making and generates cumulative knowledge that increases campaign effectiveness in the long term.
CRM Management
Customer Relationship Management
CRM allows us centralise management related to sales, marketing and customer service and every touchpoint along the customer journey. It is essential for both e-commerce and sales.
At rockin. we design and execute personalized CRM strategies based on the specific needs of each project using tools such as ActiveCampaign, HubSpot, or Salesforce.
We have been certified as a HubSpot Platinum Partner for over 10 years, a recognition that validates the quality and expertise of our work.
Growth-Based Methodology
Advantages of
Process Automation
Through automation, we activate 3 fundamental levers in every strategy.
01
Acquisition
Improving the conversion process and providing the push needed to turn users into customers.
02
Activate Retention
Automated strategies to build loyalty and activate current customers.
03
Monetize the Database
We optimize communication to improve engagement with our users and increase revenue.
Results of
Automation
Increase Average Order Value
More complete shopping carts thanks to cross-selling and personalized recommendations lead to an increase in average ticket spend.
Higher Retention
Increased customer recurrence and brand retention. More loyal customers through data-driven strategies and behavioral analysis.
Customer Loyalty
Building trust and an emotional connection between customers and brands to foster long-term loyalty through consistent experiences and personalized attention.
Sales Funnel Optimization
Analyze, Optimize, Convert
What does it involve?
We optimize the customer journey from lead generation to conversion. We analyze and audit every stage of the sales funnel to identify improvements and eliminate inefficiencies. The goal is to maximize performance and turn every interaction into measurable results.
Growth Ecosystem
360º Strategy
We work hand-in-hand with other specialized areas to enhance results.
Growth built on success
Success stories
Their online business was growing, but they were unable to acquire customers through social ads.
Read more